Seems HR gets more than their fair share of abuse. From HBR running their ongoing series on why HR sucks or how HR needs to change to why everyone hates HR. What exactly did HR do to Harvard Business Review? Please apologize so we can get some good press going for HR. HR is the department (and the people in some cases) we all love to hate. For too many, HR people are like politicians. Necessary but not wanted. The blame for every problem – and yet the source of every solution. HR has to be friends with the CEO while still buddying up to the rank and file.

Paul Hebert is Vice President of Individual Performance Strategy at Creative Group Inc, writer, speaker and consultant. Paul focuses on influencing behaviors and driving business results through employees, channel partners and consumers. He is dedicated to creating true emotional connections often overlooked in our automated, tech-enabled world. Using proven motivational theory, behavioral economics and social psychology he has driven extraordinary company performance for his clients. Paul is widely considered an expert on motivation, incentives, and engagement.