If there’s one thing I’ve learned in a career of being a manager/coach (both in corporate America and in sports), it’s that when I’m not satisfied with the results I’m getting, I almost always should have changed what I was doing earlier.
Flat results + doing the same thing = more flat results.
Why do we keep doing the same things even though we see diminishing results? That’s easy to answer – because the way we are doing it has a history of being successful. You got great results doing it the way you’ve been doing it. You go through a rough patch and you’re sure that it will turn around. Except it doesn’t.
What changed? You’ve got a changing environment around you – the situation is different, the competition is different, people with influence showed up and are changing the way people listen to you, etc.
It’s easy to point to your employees from a performance perspective – and to be sure, employees can go up and down related to the effort they give, their engagement levels, etc. Some of those things are out of your control as a manager, but you have the ability to interrupt the pattern when things get flat.
But, you keep doing it the way you’ve done it before. Damn them all to hell – it worked before, it can work again.
Except sometimes it can’t. And if you’re like me and do an ex-post facto review of “what happened,” you’ll look at yourself and be critical that you didn’t react to the circumstances better.
You should have changed what you were doing earlier. As soon as you felt the flat results, you should have started tweaking.
Do yourself and your employees a favor today. Don’t try and power through bad results doing things the same way.
Change it up and see what happens. You’ll be glad you did.
FOT Note: This rant is brought to you by the good folks at Halogen Software who like us enough to be an annual sponsor at FOT for all content in our performance management track (and don’t expect that we run any of this by them ahead of time).
Kris Dunn is a Partner and CHRO at Kinetix, a national RPO firm for growth companies headquartered in Atlanta. He’s also the founder Fistful of Talent (founded in 2008) and The HR Capitalist (2007) – and has written over 70 feature columns at Workforce Management magazine. Prior to his investment at Kinetix, Kris served in HR leadership roles at DAXKO, Charter and Cingular. In his spare time, KD hits the road as a speaker and gives the world what it needs – pop culture references linked to Human Capital street smarts.