Hey you. Yeah you! We see you there: one eye on this blog, the other on that Hipstamatic pic that you took of your girlfriend, all while the conference call you are “attending” drones on over your office speaker phone. Is this you? Is this, now let’s be honest, every last person at your company? I know. I know. It …
Family Friendly Workplace? When the Sh!t Hits The Fan.
Unless you were conceived in a test tube and raised by wolves, you probably have parents. Chances are also good that after bringing you into this world, someone out there was kind enough to hold your wobbly head, wipe your rear and feed you every two hours all through the day and night for months at a time – at …
The Fight Against Cancer and A (Bad) Apple a Day…
A long, long time ago in a galaxy far away, I worked for a management consulting firm that often encouraged its clients to “cut out the cancer” when suggesting an uncooperative manager be promoted to junior vice president of pencil sharpening. Although I found their manner of communication, in general, to be a little too “In the Company of Men” …
When “The Customer is Always Right” Goes All Wrong…
Unless you live in a remote corner of Yosemite National Park and spend your days oggling double rainbows, you probably heard a newsy little tidbit about a fedup JetBlue employee and his beer swilling, f bomb dropping, emergency chute pulling, and in-all-ways dramatic exit from a JetBlue aircraft. After an encounter that he describes as the straw that broke the …