Have You Engaged Your Millennials Today?

William Wiggins Communication, Diversity, Employee Development, Employee Engagement, Engagement and Satisfaction, Generations, Uncategorized 0 Comments

I encountered an employee of the Millennial persuasion in the copy room in a state of panic. He was working feverishly to reduce and scan a near mural-size floor plan that had been requested by an executive who sat two floors above ASAP.  He was having trouble figuring out how to reduce and email the document expeditiously. With each passing …

Human Resources – Achieving the Right Balance of Head and Heart

William Wiggins Benefits, Culture, employee experience, Employee Relations, Good HR, Love, Uncategorized 0 Comments

A few years ago, I received a crash course in the importance of balancing head with heart when serving employees. As I went about my HR routine, I would engage with a particular employee in polite banter. We commiserated on how we dreamed of retirement, shared a love for southern cooking and travel; and who was serving the best food …

Confessions of a Serial Work Spouse

William Wiggins Employee Coaching, Employee Engagement, employee experience, Engagement and Satisfaction, Uncategorized 0 Comments

“Work spouse” is a phrase, mostly in American English, referring to a co-worker, usually of the opposite gender, with whom one shares a special relationship, having bonds like those of a marriage.  I know this phrase is still considered taboo, but let’s be real, we’ve all used it, and maybe have even had a work spouse. In fact, 23% of …

Your Organization’s Commitment To LGBT Pride Month Beyond Just The Rainbow

William Wiggins Culture, Current Affairs, Diversity, Employee Communications, Holidays, HR, Innovation, Leadership, Policies, The HR Profession, Training and Development

Growing up, my parents shared many stories of the struggle, perseverance, and the marginalization of black people. My father frequently closed with, “There’s no shame in being black, it just ain’t easy at times.” He wasn’t kidding! I grew up in a society located smack dab in the middle of the land of the free, and home of the brave …

Dear Staff, Just Because It’s Legal, Doesn’t Mean You Can Smoke It At Work – Sincerely, HR

William Wiggins Change Management, Communication, Employee Relations, Employment Law, HR, Policies, politics, Workforce Management Articles

I have known that distinct smell of marijuana ever since I was in middle school. The year was 1975, and I was spending the night at my very popular older brother’s house (known for his infamous parties). I happened upon that plate beneath to sofa that contained, among other things, a pack of funny little thin papers, little round seeds, …

Dispelling HR Police Mythology

William Wiggins Driving Productivity, Employee Coaching, Employee Communications, Employee Development, Employee Engagement, employee experience, Employee Relations, Employment Branding and Culture, Good HR, HR

It was 5 minutes until 5:00 pm on a Friday. I was at my desk holding court about where the Sales team was going for happy hour when suddenly the “personnel” lady appeared with a figurative summons for me to appear in personnel court along with a fellow Account Executive. “Why,” you ask? Two weeks prior while in Sedona, Arizona …

Discrimination, A Hairy Situation.

William Wiggins Diversity, Dress Code, EEO, Employee Engagement, Employment Branding and Culture, Employment Law, Engagement and Satisfaction, Executive Search, Good HR, HR, Policies

Last month the New York City Commission On Human Rights banned discrimination based on hair. My elation that society had chipped away another chunk of the granite mountain that is discrimination immediately turned to shame, as I was left wondering why such a law was necessary in the year 2019 in the first place. This took me back to a …

Workplace Bullying, the New Normal?

William Wiggins Culture, EEO, employee experience, Engagement and Satisfaction, Harassment, HR, Personal Conduct Policy, Policies, Retention, Risks, wellness, Women in the Workplace

At age thirteen I was led to an epiphany. The year was 1976, and this is my story – – I was an eighth grader, rocking a pair of light blue converse all-stars, the perfect afro, and living large at Canterbury Jr. High School.  That was the year of my (to this day) most infamous encounter with Clifford, a classmate and neighbor, who by that time …

Diversity–Are We There Yet?

William Wiggins Business Development, Candidate Pool, Change Management, Culture, Current Affairs, Diversity, Employee Communications, Employee Development, Employment Branding and Culture, Employment Law, Hiring Bias, HR, Uncategorized

An auditor arrived for an ambush audit. He asked to speak with the individual who oversees HR–the receptionist called me. Minutes later I entered the conference room where I had her seat him. I extended my hand and said, “Hi I’m William Wiggins, I’m in charge of HR here, what can I do for you today?” He looked at my …

The Five New Year’s Resolutions of an HR Leader

William Wiggins Engagement and Satisfaction, Good HR, HR, Leadership, Managing People, Personal Conduct Policy, Policies, Recruiting, Retention, Talent Management, wellness, Workplace Flexibilty

2019 is just around the corner and HR leaders everywhere are making their New Year’s resolutions. I’m not talking about false promises to lay off gluten, flatten that spare tire around the midsection, call grandma in Sheboygan more often, eat more kale, blah blah blah. That’s all well and good, but how about making a collective resolution to your employees and …