Below you'll find a list of all posts that have been categorized as “Communication”
If you run a coffee bean company (which I do), expect more bags of beans to be sold and when Barry complains about doing more work (e.g. more bags of beans to fill), you will need to listen. If you recruit and hire people (which I do), expect that someone (e.g., other Barry) at your client company will spam your …
Being a manager is full of things that are simple, yet hard. Perhaps no better example of this exists than showing confidence in team members who are struggling from a performance perspective. You’re not sure they’ll get over the hump, and one thing’s for sure – if you look like you don’t believe, they 100% won’t get over the hump …
I was recently asked to give a presentation to a group of 100 people about success after failure. It was for an all day event, and I was asked to speak for 30 minutes. The objective was to get folks inspired to rise up after their own moments of failure. I realized that speaking about success after failure for 30 …
Starting anything new is a bit daunting. A new exercise program. A new school. Sporting a new hairstyle. The internal questions of “Am I ready for this? Will I make friends? Is the “Rachel” really back?” will bubble in the pit of your stomach. Starting a new gig, especially a leadership role, builds even more intense emotions. Starting a new …
I encountered an employee of the Millennial persuasion in the copy room in a state of panic. He was working feverishly to reduce and scan a near mural-size floor plan that had been requested by an executive who sat two floors above ASAP. He was having trouble figuring out how to reduce and email the document expeditiously. With each passing …
I attended an awards luncheon where the nominees were asked the question, “What would you have expected to have given up by now?” Answers involved a lot of childhood sweets, biting nails and imaginary dogs (that was not mine). Slap that question on the HR profession and I have a few ideas around the answers. Some are common sense and …
Have you ever noticed that as soon as you believe your organizational dysfunction has reached a peak, you always can find another organization that takes it one step further? We love to think that our “Sh*t Show” is the worst, but we always know it’s not. Recently, I was speaking with some colleagues about some stuff going on and I …
It’s fair to say LinkedIn has changed everyone’s life in recruiting. But not always for the better. LinkedIn is the golden child of candidate databases, now claiming to have 575 million unique profiles (260 monthly actives) residing within its servers. It’s the database of choice for recruiters, and while the service represents the biggest database of active and passive candidates …
“Fast Times at Ridgemont High“. One of the all-time greatest flicks with almost as many life-affirming lines as “The Big Lebowski“. Sean Penn played the iconic Jeff Spicoli, who more than once was late for class, causing Mr. Hand great frustration. Mr. Hand: Mr. Spicoli, what’s your reason for your truancy? Jeff Spicoli: I just couldn’t make it on time. …
We are over halfway through 2019 so I think it’s time we can start calling out the theme or word/phrase of the year. It’s funny how each year there actual words/themes that raise to the surface. Here are some of the previous year’s words/themes: 2010: app (an abbreviated form of application, a software program for a computer or phone operating system) 2011: occupy (verb …
