Below you'll find a list of all posts that have been categorized as “Communication”
We spend a fair bit of time in our little shop talking about how to work with sophisticated hiring managers vs. unsophisticated managers. This has nothing to do with liking caviar vs. Cheez Whiz. It has more to do with Sean Penn thinking he’s a journalist. Sophisticated hiring managers have enough reps under their belt to know how to play …
The Thin Red Line. Fight Club. American Psyco. These are films that solidified Jared Leto‘s success as an Oscar-winning actor. Then, as his star was rising, he basically stopped making movies. “I think it was about focus. I knew that I needed to commit everything to music at that point in my life,” said Leto. Fast Company interviewed Jared Leto and …
I would never call myself a ‘road warrior’ but I fly frequently. Many people have a fear of flying but I never have, even after 9/11, but I can definitely see why people have this fear. Before the 1990’s, planes had a small habit of randomly just falling out of the sky! The FAA would do an investigation and find …
If you run a coffee bean company (which I do), expect more bags of beans to be sold and when Barry complains about doing more work (e.g. more bags of beans to fill), you will need to listen. If you recruit and hire people (which I do), expect that someone (e.g., other Barry) at your client company will spam your …
Being a manager is full of things that are simple, yet hard. Perhaps no better example of this exists than showing confidence in team members who are struggling from a performance perspective. You’re not sure they’ll get over the hump, and one thing’s for sure – if you look like you don’t believe, they 100% won’t get over the hump …
I was recently asked to give a presentation to a group of 100 people about success after failure. It was for an all day event, and I was asked to speak for 30 minutes. The objective was to get folks inspired to rise up after their own moments of failure. I realized that speaking about success after failure for 30 …
Starting anything new is a bit daunting. A new exercise program. A new school. Sporting a new hairstyle. The internal questions of “Am I ready for this? Will I make friends? Is the “Rachel” really back?” will bubble in the pit of your stomach. Starting a new gig, especially a leadership role, builds even more intense emotions. Starting a new …
I encountered an employee of the Millennial persuasion in the copy room in a state of panic. He was working feverishly to reduce and scan a near mural-size floor plan that had been requested by an executive who sat two floors above ASAP. He was having trouble figuring out how to reduce and email the document expeditiously. With each passing …
I attended an awards luncheon where the nominees were asked the question, “What would you have expected to have given up by now?” Answers involved a lot of childhood sweets, biting nails and imaginary dogs (that was not mine). Slap that question on the HR profession and I have a few ideas around the answers. Some are common sense and …
Have you ever noticed that as soon as you believe your organizational dysfunction has reached a peak, you always can find another organization that takes it one step further? We love to think that our “Sh*t Show” is the worst, but we always know it’s not. Recently, I was speaking with some colleagues about some stuff going on and I …
