Benchmarking and Breakfast – What We Can Learn From the Waffle House…

Steve Boese Communication, Good HR, Steve Boese

So which companies are today’s paragons of modern business practices? The ones most frequently cited in studies and articles highlighting excellent customer service, innovative approaches to design and product development, and for creating and sustaining rich, engaged, and enlightened environments where employees are valued and recognized for their contributions to organizational success? Which companies make the headlines, have authors penning …

You Assume Success, But Assume I’m Thinking Failure: Working Infertile Ground During Times of Change.

Dawn Burke Change, Communication, Dawn Hrdlica, Influence, Negotiation

FOT Nation:  Well, it’s looking like I may not be able to have kids.  I’m 39 and without going into a lot of detail, it may not medically be in the cards.  Now please know, I’m still fighting the good fight and don’t feel sunk.  There is still a lot to be done—so please no pity emails/responses/posts.  And please, I …

My Ninja…

William Tincup Communication, Employee Relations, HR (& Life!) Advice, William Tincup

I’m currently struggling with an imperfect workaround that I have created for myself.  The “workaround” is the stepsister to the coping mechanism.  It’s how we deal with shit.  Workaround shit.  And, thusly, get shit done. Those who know me know that I have two sons… Henry (5.5) and Van (1.5)… and those that know me, know that I listen to …

McCritics Say Hiring 50K in a Day is a PR Stunt… But What’s Wrong with That?

Jessica Lee Candidate Pool, Communication, Current Affairs, Jessica Lee

I’ve heard lots of talk recently about McDonalds announcing that they’re looking to hire 50,000 new employees on April 19th… and not all positive chatter. Sure, I understand how and why it’s easy to poke holes at this. Because your first thought? You roll your eyes and call it a PR stunt that attempts to repair the negative image of …

A CEO Keeps It Real — Here’s Why We Should Love It

Josh Letourneau Communication, Culture, Employee Communications, Engagement and Satisfaction, Innovation, Joshua Letourneau

Last September, Stephen Elop, former Head of Business Development at Microsoft, was hired into Nokia as their new turnaround CEO. My guess is that he took the last few months to assess the true challenges he was looking at. They are steep, make no mistake. Apple changed the mobile game and now owns the high-end market, growing from 25% market …