A Night at the Improv with HR…

Paul Hebert Audacious Ideas, Business Development, Change, Driving Productivity, Employee Communications, Employee Relations, Good HR, HR, Innovation, Paul Hebert, Performance

Wouldn’t it be nice to know that for once, things will be staying the same for a while? I think about business in prior decades – the 20’s, 30’s, 40’s and 50’s. Most business folks could get up every day and know that things will be pretty much like they were yesterday (not counting the War years, of course.) Most …

A CEO Keeps It Real — Here’s Why We Should Love It

Josh Letourneau Communication, Culture, Employee Communications, Engagement and Satisfaction, Innovation, Joshua Letourneau

Last September, Stephen Elop, former Head of Business Development at Microsoft, was hired into Nokia as their new turnaround CEO. My guess is that he took the last few months to assess the true challenges he was looking at. They are steep, make no mistake. Apple changed the mobile game and now owns the high-end market, growing from 25% market …

Employee Retention – Are Surveys CAUSING the Problem or Just Reporting It?

Paul Hebert Current Affairs, Employee Communications, Good HR, Influence, Labor, Paul Hebert

Probably the most explosive statistic HR folks have been exposed to recently is the Manpower Survey announcing that 84% of employees plan to look for a job in 2011. That’s quite a few. It’s not the only place you can find that data, and it’s not just the good ol’ USA. In India the statistic is 40% who plan on quitting. …

Hot Sauce, The Aflac Duck, and Your Fans

Steve Boese Employee Communications, Social Media, Social Recruiting, Steve Boese

Where I live in Western New York, we put hot sauce on pretty much everything. Burgers, chicken wings (of course), pizza, pasta, even basic breakfast foods like eggs and home fries are often covered with the stuff. Most reputable diners (what makes a diner ‘reputable’ while very important, is probably a post for another day, but a waitress named ‘Flo’ …

Dare to be Stupid

Steve Boese Employee Communications, Steve Boese

You know that classic maxim, ‘There’s no such thing as a stupid question’; or its close cousin, ‘The only dumb question is the one that you don’t ask?’ I am here to tell you both these old chestnuts are themselves stupid, and that there are absolutely all manner of stupid questions, and that countless stupid questions are asked every day …

Just Throw Strikes. Worst. Management. Practice. Evah.

Paul Hebert Communication, Employee Communications, HR (& Life!) Advice, Leadership, Paul Hebert, Performance

My son plays high school baseball.  He earned a varsity letter his sophomore year and gets a lot of playing time.  I’m assuming that the coach wouldn’t put him in the game if he wasn’t adding value to the team.  He plays shortstop mostly.  Some 3rd base and he pitches pretty regularly.  I’ve been told he’s pretty good. Now, if …

The Fight Against Cancer and A (Bad) Apple a Day…

Tanya Barham Always Be Closing, Bad HR, Candidate Pool, Culture, Employee Communications, Employee Relations, Giving Notice, Hiring Managers, Labor, Resumes, Tanya Barham

A long, long time ago in a galaxy far away, I worked for a management consulting firm that often encouraged its clients to “cut out the cancer” when suggesting an uncooperative manager be promoted to junior vice president of pencil sharpening.  Although I found their manner of communication, in general, to be a little too “In the Company of Men” …

Don’t Recognize ‘Til They Can See the Whites of Your Eyes

Paul Hebert Employee Communications, Employee Relations, Engagement and Satisfaction, Paul Hebert, Total Rewards

I was hitting a local fast-food empire the other day when I noticed that the drivers in each of the cars in front of me had on sunglasses.  Nothing unusual, as most drivers will wear sunglasses on a sunny day. I also noticed, as they pulled up to the window to pay and get their order, they left their sunglasses …