DATELINE: Day 43 of the great COVID Lockdown in America.MOOD: Salty.REASON: 5 Video calls on my calendar for the day. But Kris (you say), it’s a chance to connect with everyone at the company. It’s awesome! True. We’ve been connecting a lot for sure. But Kris, given the fear, uncertainty and doubt (FUD) during this time, it’s imperative to stay …
A New Recruiter To-Do List: Coronavirus Crisis Communications
Three ways to make your crisis communications more humane as you approach and create content you’ve never written before as a talent leader.
Let This Moment Radicalize The Way We Work
In a matter of weeks, the way most of us work has significantly shifted. Even if the Novel Coronavirus hasn’t sent your organization’s staff to work from their dining room tables, it may mean you are working long shifts in potentially high-risk situations, working in locations you did not expect, or in many cases, not working at all. There is …
The Three Waves of Coronavirus
It’s crazy how in spite of forewarning from the other side of the world, how coronavirus seems to have snuck up on the USA. Just a week or two ago I knew several well informed colleagues, family and friends scoff at the thought that it could become anything more than “another flu bug” and that it surely wouldn’t have any …
Don’t Be Greedy: An Argument for User-Centric Design in HR
Imagine a company that puts its needs before that of their customers. Consider what the shelf life of that organization would be. Picture, if you can, the number of good things that would be said about that organization. Zero – the answer is zero. That’s because no one would choose to work with a company that doesn’t put their users …
Worst HR Document Ever, the Employee Handbook
We all know it. Employees know it too. It sucks. It’s practically unreadable. No one reads it unless they have to. Only time they’ll try to find it is when they feel like they got screwed by the company, or are about to be by their manager. So they painfully dig for that passage that will get them off the …
Amazon’s New Hiring Commercial Gets One Thing Really Right!
It seems like the world has a love/hate relationship with Amazon. We LOVE Amazon Prime and get all of our stupid stuff next-day, but we tend to want to grind them on their employee experience and hiring practice. It’s quickly becoming holiday season and Amazon probably needs to hire three hundred million people, so they have a new commercial out …
Your 5-Point “My Careers Site is Ok” Audit
“Did you see our careers site?” I mumble, “yes,” knowing what they are going to say next. I get the question every time. “Well, what do you think of it?” I use the same answer every time, too: “Do you want the explicit truth or the polished answer?” I usually laugh when I say this to break the awkward silence …
Leaders: If You Are Not A Great Listener, You Are A Great Pretender
Being an active listener is hard. I work as an HR consultant/trainer for some incredible firms (including KinetixHR, Recruiting Toolbox, and naturally, Dawn Burke HR). Whether conducting training for corporate leaders, HR pros, recruiters, hiring managers, or coaches, there is one significant obstacle all face and struggle to conquer – active listening. My eight year-old-niece would say, “a-doy.” My husband …
Welcome to the Sh*t Show!
Have you ever noticed that as soon as you believe your organizational dysfunction has reached a peak, you always can find another organization that takes it one step further? We love to think that our “Sh*t Show” is the worst, but we always know it’s not. Recently, I was speaking with some colleagues about some stuff going on and I …