When A Colleague Gets What’s Coming To Them, Graciousness Wins

Dawn Burke Career Advice, Coaching, Communication, Culture, Employee Communications, Employee Engagement, employee experience, Employee Relations, Leadership, Mental Health, wellness

We’ve all dealt with a colleague or boss who treated us poorly. It hasn’t been the norm in my world, but in past occasions when it has happened, I would channel the five stages of grief over a 48-hour period: Denial: Did that just happen Anger: Eff that guy! Bargaining: Was it me? Man I stink, do I need to …

Drucker – FOT – Modern

It Always Pays to Help Employees Build on Their Strengths

John Hollon Books, Business Development, Career Advice, Career Paths, Coaching, Culture, Employee Communications, Employee Development, Talent Management, Training and Development

If I’ve heard it once I’ve heard it a hundred times while listening to managers give performance reviews to their employees – “Here are the areas you need to work to improve on.”  It sounds like a really smart thing to do, doesn’t it? After all, don’t we all want to improve on our weaknesses? Well … no. Although it would …

Is Employer Branding Killing Corporate Culture and Employee Engagement?

Paul Hebert Audacious Ideas, Employee Communications, Employee Engagement, employee experience, Employment Branding and Culture, Engagement and Satisfaction, Good HR, Paul Hebert

In the context of the real world “employer branding” is fairly new. According to Wikipedia it was first defined in the Journal of Brand Management in 1996 as an attempt to connect consumer brand management techniques to human resources. The first book on employer branding was published in 2005 (The Employer Brand, Bringing the Best of Brand Management to People …

Talk to Difficult People Using… Science!

Kylie Quetell Communication, Employee Communications, Kylie Quetell, Managing People

I was recently asked to give a presentation regarding how to communicate with difficult people. It’s a lofty ask. There are a multitude of ways to do this, and the probability of getting it right is pretty slim. I find that the best way to do this is to employ the good old Scientific Method. Think back to your 5th …

Facts of (Work) Life: “Manager Pass-Through”

Kris Dunn Audacious Ideas, Coaching, Employee Coaching, Employee Communications, HR, HR (& Life!) Advice, Kris Dunn, Workforce Management Articles

I wrote about the manager pass-through in 2011.  It’s an important fact of life in every organization, so I’m writing about it again today. Here’s the trick: Imagine you could film every manager in your organization trying to defend a strategy, action, change, etc. taken by the company to their team.  Would they own it or point to a higher power …

Why HR Needs to Study Psychology – United Idiocracy

Paul Hebert Bad HR, Benefits, Compensation/Cash Money, Employee Communications, Employee Engagement, Employment Branding and Culture, Paul Hebert, Performance

For about 134 years I’ve been suggesting that to be good at HR you should be good at humans. Operations managers and factory foremen needed to know about the machines they were charged with maintaining and running at peak efficiency and HR should be judged similarly. If you are in HR, you are responsible for making sure the machines of …

HR Needs to Shave with Occam’s Razor

Paul Hebert Employee Communications, Employee Engagement, employee experience, Engagement and Satisfaction, Good HR, HR, HR Technology, Paul Hebert

Time for a quiz, my fellow HR aficionados! Look at the three numbers below. 7… 84… 3,321 Your job is to find a rule based on those three numbers that will allow you to predict the next number in the series. Ready – GO! I’ll give you the answer at the end, but take some time… jot down your theory. …

Grading the Clinton/Trump vs Bush/Gore Workplace Bullying Responses

Kris Dunn Employee Communications, Kris Dunn

Ah yes. The workplace.  Full of great people, colleagues, mentors… And jerks who try to bully you. Jerks who try to bully you come in a lot of flavors in the workplace.  Some are obvious (they’re direct, maybe even profane) and some are less obvious (you have to watch body language, backchannel communications and more). Workplaces also come in a …

VIDEO: No Scrubs with Joe Gerstandt – Taking Employees’ Words at Face Value

Dawn Burke Dawn Burke, Employee Communications, Employee Relations, Jobvite

Check out the latest episode of No Scrubs below, featuring host Dawn Burke and her guest Joe Gerstandt, a speaker, writer and consultant within the scope of diversity and inclusion. Together, Dawn and Joe dive in on the difficulty of separating what you assume someone means when they say something, and taking what someone says at face value. Heed their advice on how not to get caught …

A Workplace Leadership Lesson in the Age of Trump

John Hollon Employee Communications, John Hollon, Leadership

Most employees don’t have much contact with their CEO. When they do hear from them, they tend to listen pretty closely to what the CEO has to say, and while it’s not like God giving Moses The 10 Commandments, it’s pretty darn close. That’s why the comments made by GrubHub CEO Matt Maloney to his staff in the wake of our …