RIP Voicemail – Goodbye, Old Friend

Guest: Pat Lynch Change, Change Management, Communication, Culture, Email, Employee Communications, Generations, Managing People, Mobile Recruiting, Old School

It’s becoming quite fashionable for people in my age bracket to attribute a whole host of world problems to the rise and influence of Millennials. The list of casualties is growing. I went to the self-appointed arbiter of all things social – Buzzfeed – to see what has fallen victim to this Millennial killing spree: Cable TV – Why check …

Focus on Your Training Misses To Win Over the Masses

Kylie Quetell Business Development, Change Management, Culture, Employee Coaching, Employee Communications, Employee Development, Employee Engagement, Games, Organizational Development, Training and Development

Meeting the needs of your employees’ development can seem like a daunting task. So is cleaning your entire house; now imagine skipping the bathrooms every week. As I look back at my career as a training leader, this perspective is one that I wish I had learned early on. One must only master an excel pivot table to find easy …

Office Bullying is Driving Your Talent Away, Right Under Your Nose

Guest: Rachel Bitte Career Advice, Change, Coaching, Communication, Culture, Employee Coaching, Employee Communications, Employee Development, employee experience, Employment Law, Harassment, HR, Sexual Harassment, wellness

While harassment and more egregious workplace behaviors finally received the attention they deserve thanks to the #MeToo movement last year, another crucial issue plaguing the office continues to go unnoticed. Bullying in the workplace is turning out to be a bigger concern than many would think. Without clear legal or office policies, oftentimes workers aren’t even sure what constitutes bullying, …

When A Colleague Gets What’s Coming To Them, Graciousness Wins

Dawn Burke Career Advice, Coaching, Communication, Culture, Employee Communications, Employee Engagement, employee experience, Employee Relations, Leadership, Mental Health, wellness

We’ve all dealt with a colleague or boss who treated us poorly. It hasn’t been the norm in my world, but in past occasions when it has happened, I would channel the five stages of grief over a 48-hour period: Denial: Did that just happen Anger: Eff that guy! Bargaining: Was it me? Man I stink, do I need to …

Drucker – FOT – Modern

It Always Pays to Help Employees Build on Their Strengths

John Hollon Books, Business Development, Career Advice, Career Paths, Coaching, Culture, Employee Communications, Employee Development, Talent Management, Training and Development

If I’ve heard it once I’ve heard it a hundred times while listening to managers give performance reviews to their employees – “Here are the areas you need to work to improve on.”  It sounds like a really smart thing to do, doesn’t it? After all, don’t we all want to improve on our weaknesses? Well … no. Although it would …

Is Employer Branding Killing Corporate Culture and Employee Engagement?

Paul Hebert Audacious Ideas, Employee Communications, Employee Engagement, employee experience, Employment Branding and Culture, Engagement and Satisfaction, Good HR, Paul Hebert

In the context of the real world “employer branding” is fairly new. According to Wikipedia it was first defined in the Journal of Brand Management in 1996 as an attempt to connect consumer brand management techniques to human resources. The first book on employer branding was published in 2005 (The Employer Brand, Bringing the Best of Brand Management to People …

Talk to Difficult People Using… Science!

Kylie Quetell Communication, Employee Communications, Kylie Quetell, Managing People

I was recently asked to give a presentation regarding how to communicate with difficult people. It’s a lofty ask. There are a multitude of ways to do this, and the probability of getting it right is pretty slim. I find that the best way to do this is to employ the good old Scientific Method. Think back to your 5th …

Facts of (Work) Life: “Manager Pass-Through”

Kris Dunn Audacious Ideas, Coaching, Employee Coaching, Employee Communications, HR, HR (& Life!) Advice, Kris Dunn, Workforce Management Articles

I wrote about the manager pass-through in 2011.  It’s an important fact of life in every organization, so I’m writing about it again today. Here’s the trick: Imagine you could film every manager in your organization trying to defend a strategy, action, change, etc. taken by the company to their team.  Would they own it or point to a higher power …

Why HR Needs to Study Psychology – United Idiocracy

Paul Hebert Bad HR, Benefits, Compensation/Cash Money, Employee Communications, Employee Engagement, Employment Branding and Culture, Paul Hebert, Performance

For about 134 years I’ve been suggesting that to be good at HR you should be good at humans. Operations managers and factory foremen needed to know about the machines they were charged with maintaining and running at peak efficiency and HR should be judged similarly. If you are in HR, you are responsible for making sure the machines of …

HR Needs to Shave with Occam’s Razor

Paul Hebert Employee Communications, Employee Engagement, employee experience, Engagement and Satisfaction, Good HR, HR, HR Technology, Paul Hebert

Time for a quiz, my fellow HR aficionados! Look at the three numbers below. 7… 84… 3,321 Your job is to find a rule based on those three numbers that will allow you to predict the next number in the series. Ready – GO! I’ll give you the answer at the end, but take some time… jot down your theory. …