The Fight Against Cancer and A (Bad) Apple a Day…

Tanya Barham Always Be Closing, Bad HR, Candidate Pool, Culture, Employee Communications, Employee Relations, Giving Notice, Hiring Managers, Labor, Resumes, Tanya Barham

A long, long time ago in a galaxy far away, I worked for a management consulting firm that often encouraged its clients to “cut out the cancer” when suggesting an uncooperative manager be promoted to junior vice president of pencil sharpening.  Although I found their manner of communication, in general, to be a little too “In the Company of Men” …

Don’t Recognize ‘Til They Can See the Whites of Your Eyes

Paul Hebert Employee Communications, Employee Relations, Engagement and Satisfaction, Paul Hebert, Total Rewards

I was hitting a local fast-food empire the other day when I noticed that the drivers in each of the cars in front of me had on sunglasses.  Nothing unusual, as most drivers will wear sunglasses on a sunny day. I also noticed, as they pulled up to the window to pay and get their order, they left their sunglasses …

An Army of Bean Gatherers

Marisa Keegan Employee Relations, Engagement and Satisfaction, Marisa Keegan

I’m not going to lie, my favorite moments at work come when I’ve gotten someone to say something they wouldn’t normally have said; something they were thinking but knew they should keep to them self. A co-worker recently complimented my ability to get people to ‘spill their guts without realizing what they’re doing’. He asked if I could teach him …

When “The Customer is Always Right” Goes All Wrong…

Tanya Barham Bad HR, Change, Culture, Employee Communications, Employee Relations, Social Media, Social Recruiting, Tanya Barham, Travel

Unless you live in a remote corner of Yosemite National Park and spend your days oggling double rainbows, you probably heard a newsy little tidbit about a fedup JetBlue employee and his beer swilling, f bomb dropping, emergency chute pulling, and in-all-ways dramatic exit from a JetBlue aircraft. After an encounter that he describes as the straw that broke the …

Well-Dying: A Program HR Does Not Need to Champion

Kathy Rapp Employee Relations, Engagement and Satisfaction, Kathy Rapp

After reading about what South Korean companies are doing to attempt to increase productivity, our corporate team-building retreats, psychological assessments and 360’s don’t seem all that bad! Evidently, fake funerals or “well-dying” are the new corporate off-sites for some companies in South Korea like Samsung Electronics, Hyundai Motor, Kyobo Life Insurance, ING, and Mirae Asset Management.  In a country where …

Why You Should Hire Mark Hurd

Steve Boese Candidate Pool, Employee Relations, Engagement and Satisfaction, Steve Boese

Bring me your hungry, your disgraced, your convicted – the wretched refuse stinking of scandal, desperate for another chance, for vindication, or perhaps for redemption. Of course by now you have heard, read up about, and quite possibly grown tired of the recent stories of ousted HP CEO Mark Hurd, rebel Jet Blue flight attendant Steven Slater, and ‘Jenny’, the …

More Supervision, Less Management

Paul Hebert Employee Relations, Engagement and Satisfaction, Leadership, Paul Hebert, Performance

I’m a firm believer that all the employee engagement, retention and satisfaction issues should be laid at the feet of our managers.  Not “Management” with a capital “m” – but lower-case managers – those who do the day-to-day work, responsible for few employees (say – less than 10). I say that because most managers are caught up in “managing” instead …