Social Media and Business – We Were Communicating Poorly Long Before a 140 Character Limitation…

jasonseiden Current Affairs, Jason Seiden, Social Media

Have you seen the recent and latest hubbub swirling around social media? Apparently a social media marketing expert shared a not-so-flattering assessment about Memphis while hopping off the plane to talk about Twitter at FedEx. Someone at FedEx saw it. Oops. But don't cry for social media. FedEx being FedEx, they managed to fumble the situation. Return volley oops. Still don't …

Leadership is Amoral, or Why You Want Them On That Wall…

jasonseiden Jason Seiden, Leadership

So, someone Twitters a leadership quote by Bennis. I jump into the fray with a leadership quote by Kotter: “No one has yet figured out how to manage people into battle. They must be led.” The first someone Twitters back. She’s not sure that taking people into war should be considered “leadership.” To which I say: Like hell it shouldn’t. …

HR: 4 Simple(?) Steps to Improving Your World…

jasonseiden Jason Seiden, Leadership

They’re baaack… The former chairman of NASDAQ, Bernard Madoff, arrested for fraud. The Governor of Illinois, arrested for corruption. Merrill Lynch CEO, John Thain, requests a $10 million bonus after a fire sale. (Maybe he was jealous that Lehman’s CEO, Dick Fuld, got himself punched in the face?) Republic Windows’ union holds BofA over a barrel for daring to do …

Allow Me To “Shock” You – The Case Against Org Charts, Job Descriptions, and other Formalized Structures in Corporate America…

jasonseiden Culture, Jason Seiden

A few decades ago, Stanley Milgrim famously discovered that people’s sense of obedience is greater than our sense of personal judgment. About two-thirds greater, actually. Milgrim had subjects deliver electric shocks to strangers any time the strangers erred in answering a question. And though subjects could hear the strangers’ screams as the power of the shocks ratcheted up, two-thirds of them …

Competency Modeling: Will You Please Put Some Courage Into Your Process?

jasonseiden Engagement and Satisfaction, Jason Seiden, Leadership, Performance

Quick: on a scrap of paper, jot down the most important element in a competency model. Wait. Hang on. Managers, professionals, and non-HR’ists, let’s define what a competency model is for you first, shall we? It’s a fancy term for this dialogue: “Give me someone who is a good communicator/natural customer advocate/strong delegator and I’ll turn that person into a …