Below you'll find a list of all posts that have been categorized as “Managing People”
It’s becoming quite fashionable for people in my age bracket to attribute a whole host of world problems to the rise and influence of Millennials. The list of casualties is growing. I went to the self-appointed arbiter of all things social – Buzzfeed – to see what has fallen victim to this Millennial killing spree: Cable TV – Why check …
A reader of mine sent me this email: “Dawn, How do I handle it when my coworker wants me to be a sounding board for all of the office problems? This has become a terrible problem for me and has increased my anxiety at work. There are two coworkers that camp out in my office and won’t STFU about their …
I received a Garmin fitness tracker for Mother’s Day this year. This gift followed a Peloton bike for my wedding anniversary. And before you think my husband is not so discreetly saying there’s more of me to love than he would like – I asked for both fitness gadgets (ok, the bike is not really a gadget given it costs …
Let me start this post by making a disclaimer – I’m not anti-leadership book, nor am I anti-personal development. There’s a real need for all of us to look for ways to get better at what we do professionally. I believe enough in leadership/management skills that I actually created a training series for managers of people called the BOSS Series. …
I was recently asked to give a presentation regarding how to communicate with difficult people. It’s a lofty ask. There are a multitude of ways to do this, and the probability of getting it right is pretty slim. I find that the best way to do this is to employ the good old Scientific Method. Think back to your 5th …
Think about all the questions you ask an employee before they’re hired (also known as a candidate): questions to get to know who they are, what experience they have, how they might fit into your organization. Now think about all the questions you ask an employee when they’ve decided to leave your company (also known as a traitor…I kid, I …
People hate it when other people cough or sneeze near them. The reason is pretty simple, right? WE DON’T WANT TO CATCH WHATEVER YOU HAVE, FREAK. We’re quick to say no to other people’s physical maladies. We’re much less quick to say no to what researchers have called emotional contagion. What’s emotional contagion? Click through on this link and you’ll see a …
You’ve all read about United Airlines replacing bonuses with a lottery and trying to tie it to their Core4 mission to become “known as the most caring airline in a highly-competitive industry”. It didn’t go over so well. In fact, it crashed and burned. The announcement was made public on a Friday, and by the following Tuesday United announced they …
A few years ago, I was working as Editor of a fairly well-known talent management magazine and found myself engaged in one of my frequent discussions with the publisher over something. I don’t remember what the subject was, but at some point I said something that seemed to startle my publisher. His face contorted, turned red, and he barked something …
After the Houston Astros knocked off three historic teams—The Red Sox, Yankees and Dodgers—the city of Houston celebrated its first-ever World Series Championship. “Houston Strong“, coined post-Hurricane Harvey, became the mantra and the common thread that bound players, fans and observers together. Beer was certainly part of that celebration, and Budweiser produced another tear-inducing spot that gave props to a …
