Employee Communications: It’s Not Enough to Update People

Laurie Ruettimann Communication, Engagement and Satisfaction, HR, Laurie Ruettimann, RACI

Are you a human resources professional who toils over plan documents, cafeteria posters, email campaigns—and even schedules tweets—with the hope that employees will feel empowered, consulted and informed? I have bad news for you: no one likes to hear important news through a laptop or a mobile device. It doesn’t matter whether it’s good news or bad news. Your HR …