Did I miss the memo? When did the venerable Performance Improvement Plan — a managerial non sequitur that often has little to do with performance OR improvement — morph into the more concise but equally Orwellian “Corrective Action?” I bumped into this new terminology for what most managers lovingly refer to as a “PIP” a couple of weeks ago when …
It’s Okay for You to Fail
It’s time to discuss improving employee engagement. Or is it employee experience? Who knows anymore? All I know is we continue to work our butts off to find that secret sauce that will ensure employees connect with the company and pledge their eternal soul to you in HR, the department they work in, and the organization as a whole–yet nothing …
The 5 Qualities Needed to Be a Really Great Manager
I’ve had a lot of jobs so I’ve worked for a lot of different managers — the good, the bad, and the really ugly. If there’s one thing I’ve learned from all of them, it’s this: it’s rare when you find one that you would really want to work for again. In fact, when I try to count the good …
Five HR MindShifts We All Need To Make
Let me first start by saying I love being an HR professional. I love the insight that the profession gives you into a company and its employees. But as HR people know, this insight can often be a double-edged sword. Instead of being coaches, we often become referees, and instead of ambassadors of our organization, we become law enforcement to …
Are You a Mentor or Mommie Dearest?
Hey manager Mommie Dearest–could your mentoring do more harm than good? I am a fan of mentorships. I like to mentor people. And, if I am trying to develop my employees, I always recommend they pick a mentor besides me, since in theory, I mentor them every day. Mentoring can be an easy way to develop a variety of skills …
If You Just Rely on AI to Train Managers, Don’t Be Surprised at the Management You Get.
I’m not easily surprised, but I am when I see something like this: According to The Wall Street Journal, companies are now turning to robots to train and coach young managers. *Insert your bad manager joke here* According to The Journal, the training comes in the form of a bot, “a manager-training app powered by the artificial intelligence of IBM …
Throwing out the Bad Apples
Everyone’s heard the phrase “a bad apple spoils the bunch,” but in my work experience, this hasn’t been true. In my experience, it isn’t the bad apple that spoils the bunch; it’s the semi-bad apple. That apple that you think is just as good as the rest (or pretty close), until you realize it’s not just as good, and that …
Know Your Why–Gut Decisions and Your Career
I feel like I should dedicate this post to PFP, a local gym my youngest daughter attends. My youngest has scoliosis, and in addition to being braced for a number of years by a phenomenal Orthotist, she’s been working out with a trainer to have an amazingly strong core. The best news–the workouts at PFP have been pivotal in reducing …
Is High Performance a Zero-Sum Game?
I read a lot of HR stuff about high performers. We all want an entire population of these employees at our companies. Adding more high performers means better overall results, which means better everything, right? Maybe not. Depending on your culture, you could be making it hard for the best performers to stay. As Long As It Helps Me A …
What’s Your Story?
Everybody has a story, maybe more than one, impacting your work life. A few years back while attending the SHRM National Conference in Orlando, Heather Abbott, a Boston Marathon bombing victim, gave a rousing 10-minute introduction to the conference. An HR executive whose life was dramatically altered after losing a leg in the tragic event. She has recovered, moved on, …