I wasn’t a huge fan of high school. I didn’t hate it—I just always felt my time was not the four years of high school, or at least I hoped it wasn’t! As you can imagine, being 5’7″, with above average intelligence and red hair isn’t normally the recipe for high popularity in an American high school environment. I wasn’t great …
Facts of (Work) Life: “Manager Pass-Through”
I wrote about the manager pass-through in 2011. It’s an important fact of life in every organization, so I’m writing about it again today. Here’s the trick: Imagine you could film every manager in your organization trying to defend a strategy, action, change, etc. taken by the company to their team. Would they own it or point to a higher power …
The Strategic Evolution of HR
Anyone else feel like they’ve lived through 2 years in the last 4 months? Are you apprehensive about the next 6 months? You are normal if you answered “yes” to the above. You work in HR if you answered “HELL yes” while raising your beverage of choice in hand. HR leaders I know, and others who I’ve had the opportunity …
Never Let Your Boss Tell You How Other People Feel About You Without Forcing These 2 Questions…
Dateline: Somewhere in Corporate America. The Scene: A C-Level is telling the HR pro who reports to him what another C-level thinks about her performance (hint—it’s not glowing). The Mistake: The HR Pro in question thinks that since the C-Level reporting the feedback is supportive of her (it’s the other guy with the problem, right?), she doesn’t have to challenge him …
Employee Improvement Plans: Should They Always Be Viewed as a Death Sentence?
Did I miss the memo? When did the venerable Performance Improvement Plan — a managerial non sequitur that often has little to do with performance OR improvement — morph into the more concise but equally Orwellian “Corrective Action?” I bumped into this new terminology for what most managers lovingly refer to as a “PIP” a couple of weeks ago when …
It’s Okay for You to Fail
It’s time to discuss improving employee engagement. Or is it employee experience? Who knows anymore? All I know is we continue to work our butts off to find that secret sauce that will ensure employees connect with the company and pledge their eternal soul to you in HR, the department they work in, and the organization as a whole–yet nothing …
The 5 Qualities Needed to Be a Really Great Manager
I’ve had a lot of jobs so I’ve worked for a lot of different managers — the good, the bad, and the really ugly. If there’s one thing I’ve learned from all of them, it’s this: it’s rare when you find one that you would really want to work for again. In fact, when I try to count the good …
Dear Staff, Just Because It’s Legal, Doesn’t Mean You Can Smoke It At Work – Sincerely, HR
I have known that distinct smell of marijuana ever since I was in middle school. The year was 1975, and I was spending the night at my very popular older brother’s house (known for his infamous parties). I happened upon that plate beneath to sofa that contained, among other things, a pack of funny little thin papers, little round seeds, …
Employees Won’t Notice If You Have Recognition, but They Will Leave If You Don’t.
Let’s start with a riddle: The poor have it. The rich need it. If you eat it you will die. What is it? I’ll answer it at the end of the post. Trust me, it will connect. While you’re thinking of the answer let’s have a quick chat. I’ve been noticing that the loud and monotonous drumbeat of reward and …
If You Just Rely on AI to Train Managers, Don’t Be Surprised at the Management You Get.
I’m not easily surprised, but I am when I see something like this: According to The Wall Street Journal, companies are now turning to robots to train and coach young managers. *Insert your bad manager joke here* According to The Journal, the training comes in the form of a bot, “a manager-training app powered by the artificial intelligence of IBM …