Amateur Hour at Uber: Too Many Managers With Too Little Experience

John Hollon Bad HR, Change Management, John Hollon, Leadership

Managers don’t get much respect at Uber. How else would you explain the fact that 63 percent of the ride-share company’s management team is, according to head of global diversity and inclusion Bernard Coleman, made up of rookie, first time managers ? In other words, it’s amateur hour when it comes to management practices at Uber, and it probably explains why …

bedside manner communication

HR Bedside Manner

John Whitaker Communication, John Whitaker

“Tell me the truth, Doc… how long do I have?” Have you ever been under the knife? Consider your state of mind when you feel especially vulnerable. Not only are you subjected to physical exposure via hospital gown ass-flap, your mental state reminds you that everything can change—you are figuratively and emotional exposed. Being at the mercy of others can …

boomerang employee

Drop Your Counteroffers and Bet on Boomerang Employees Instead

John Whitaker Employee Relations, John Whitaker

Nothing quite like a marriage metaphor, right? You’ve heard these stories (or perhaps you’ve lived this story) – after years of asking, pleading, and begging (to a man’s ears = “nagging”) her husband to change his ways to no avail, a woman flips the switch and phhhhhht. She’s gone. Said husband, now realizing that she may in fact be serious …

rules quote

Why Innovation Requires Rules

Paul Hebert Change, Change Management, Employee Engagement, Good HR, HR, HR (& Life!) Advice, Innovation, Paul Hebert

When you hear the word innovation most people think, new, groundbreaking, disruptive, interesting, free-form. The word doesn’t evoke images of strict processes and rules. Yet my experience working with most companies is that rules are required for creating innovative ideas and processes. Let me set up this discussion with a story. About 10 years ago, we took in one of …

Moving from Disruption to Breakthrough HR

Mark Fogel Audacious Ideas, Change Management, Mark Fogel

For a couple of years, we have been talking about disruption, when we are actually looking for breakthrough ideas in the HR space. My discussion today is a call to action. To get there we need to move beyond just offering sexy ideas and put actionable programs to the test. The HR community loves sexy ideas, aren’t we the folks who …

Leadership. It’s Always the Answer

Kathy Rapp Career Paths, Change, Change Management, Coaching, Communication, Culture, Current Affairs, HR, HR & Sports, in the news, Influence, Kathy Rapp, Leadership, Performance, Sports, Talent Strategy

How many of you are in the throes of strategy planning and budgeting for 2017?  It’s also talent review, total rewards and expense management season.  Oh, and for those in the dark ages, it’s “I’m about to lose 80 hours of vacation time unless I take off the last 2 weeks of the year” time.  Eeek. Yes.  December is upon …

Uber Trades Out CHROs, aka Life In The Fast Lane

Kris Dunn Good HR, HR, Kris Dunn, Recruiting

If there’s one thing that’s true in HR, it’s that today’s HR leader right for a company may not be right for the same company 3 years from now.  Things change. New leaders come in, new strategies are developed and deployed. And if you’re really lucky, your company experiences exponential growth that causes you to need a different type of …

“Elect” to Make Change For The Better

John Whitaker Change Management, John Whitaker

Hey there FOT’ers, Whitaker here, being decidedly un-hip. You know what IS “hip” right now? The emotionally wrought, hyperbolic, “end of the world” post. President-Elect Donald Trump had a remarkable night, people are connecting the dots to Nostradamus, quoting Revelations, and Alec Baldwin is house-shopping in France (again.) Such drama, such hypocrisy, and such non-productive behavior. Exactly as it would have been …

College: The Perfect Place for HR to Reshape the Future

Mark Fogel Audacious Ideas, Change Management, HR, Mark Fogel

Colleges may just be the place for HR to reshape its future. As a part-time grad professor at Adelphi University, I get to play a small part in changing the HR narrative with MBA students every semester. I teach the one required HR course in the MBA curriculum twice a year and an additional elective on occasion. I believe it is an important …

Put a Fork in Millennials – They’re Done

Paul Hebert Communication, Employee Communications, Employee Engagement, employee experience, Employee Relations, Employment Branding and Culture, Engagement and Satisfaction, Generations, HR, Paul Hebert

I wish I wrote better headlines. A great headline assures readership no matter how poorly written and researched a post/article is. I could have put a number in it I suppose. Those always get pretty good play. Maybe I should have said “The #1 Reason to Put a Fork in Millennials – They’re Done.” Prolly would have been totes better. …