Human Resources – Achieving the Right Balance of Head and Heart

William Wiggins Benefits, Culture, employee experience, Employee Relations, Good HR, Love, Uncategorized

A few years ago, I received a crash course in the importance of balancing head with heart when serving employees. As I went about my HR routine, I would engage with a particular employee in polite banter. We commiserated on how we dreamed of retirement, shared a love for southern cooking and travel; and who was serving the best food …