William the Disgruntled

William Tincup Bad HR, Communication, Culture, Good HR, Influence, Leadership, Performance, Personal Brand, William Tincup

I haven’t posted on Fistful of Talent in a few weeks. Turns out, I’ve been in a funk lately. See, my boss – in this case, Kris Dunn, really pissed me off. Here’s the backstory… As most of you know, I’ve been contributing, ahem offending, the Fistful of Talent audience for about 2 years now. Recently, I wrote an article… …

When “The Customer is Always Right” Goes All Wrong…

Tanya Barham Bad HR, Change, Culture, Employee Communications, Employee Relations, Social Media, Social Recruiting, Tanya Barham, Travel

Unless you live in a remote corner of Yosemite National Park and spend your days oggling double rainbows, you probably heard a newsy little tidbit about a fedup JetBlue employee and his beer swilling, f bomb dropping, emergency chute pulling, and in-all-ways dramatic exit from a JetBlue aircraft. After an encounter that he describes as the straw that broke the …