Human Resources – Achieving the Right Balance of Head and Heart

William Wiggins Benefits, Culture, employee experience, Employee Relations, Good HR, Love, Uncategorized

A few years ago, I received a crash course in the importance of balancing head with heart when serving employees. As I went about my HR routine, I would engage with a particular employee in polite banter. We commiserated on how we dreamed of retirement, shared a love for southern cooking and travel; and who was serving the best food …

5 Steps for Preventing Recruiter Burnout

Tim Sackett Engagement and Satisfaction, Tim Sackett, Uncategorized

My grandmother worked at a General Motors metal fabrication plant, raised five daughters, had the most wonderful dinner on the table each night, looked absolutely beautiful at all times, and never once complained of burnout! She might have had a nightly cocktail or two, but no burnout! But, that was back when kids walked to school, uphill, both ways. Nowadays, …

Ever Been At a Loss of Words Related to Glassdoor Reviews?

Kris Dunn Candidate Pool, Change Management, Employee Relations, Uncategorized

If you’re like us, you’ve struggled at times to understand the best way to respond to negative Glassdoor reviews. Follow this link to The HR Capitalist for a primer on the best way to engage when problematic reviews come your way. Kris DunnKris Dunn is a Partner and CHRO at Kinetix, a national RPO firm for growth companies headquartered in …

Employee Relations Moment of Truth: We All Fail

Kelly Dingee Career Advice, Employee Relations, HR, Kelly Dingee

Do you know how I got into HR? I wanted to work with people. Every time I think about that sentence these days, “I want to work with people“, I can’t believe how naive I was.  Does anyone say they don’t want to work with people? I imagine there are some, but really, how often does that happen? Part of …

rules positive negative

They Did Not Suck: 5 Rules For Saying Why You Got Fired or Left Your Last Job

Kris Dunn Coaching, Culture, Employee Coaching, Hiring Managers, Interviewing, Kris Dunn, Personal Brand, Selection

Gather round the monitor kids, because I’m about to break off some knowledge that a lot of you don’t fully understand. Let’s start with a general rule: If you’re interviewing for a job you really want and you’re not currently employed, the elephant in the room is why you aren’t still employed with that company.  Now let’s enhance that a …

Fire With Grace

Ed Baldwin Ed Baldwin, Employee Relations, Employment Branding and Culture, Good HR, HR, Outplacement, Performance, Personal Conduct Policy

Grace is a word not often used in a business context. It should probably be used more. And even less so, grace is not something we typically associate with firing someone, taking away someone’s source of financial security, involuntarily. But we should. Because when it comes to firing someone, grace on the part of the employer is what’s needed most. …

Workplace Bullying, the New Normal?

William Wiggins Culture, EEO, employee experience, Engagement and Satisfaction, Harassment, HR, Personal Conduct Policy, Policies, Retention, Risks, wellness, Women in the Workplace

At age thirteen I was led to an epiphany. The year was 1976, and this is my story – – I was an eighth grader, rocking a pair of light blue converse all-stars, the perfect afro, and living large at Canterbury Jr. High School.  That was the year of my (to this day) most infamous encounter with Clifford, a classmate and neighbor, who by that time …

The Ultimate Answer to Employee Engagement is Self-Direction

Paul Hebert Employee Development, Employee Engagement, employee experience, Employee Relations, Engagement and Satisfaction, Good HR, HR

I’m not going to do my usual screed on why employee engagement is a Sisyphean effort, and almost every intervention is at best a short-term fix to a long-term problem. I believe 90% of the interventions we talk about are like handing out sandwiches to starving people and thinking you’ve fixed their food-acquisition problem. Employee engagement has never been a …

passive aggressive

The One Thing It Takes to Be a Real Manager

John Hollon Employee Relations, John Hollon, Leadership

Although it pains me to say it, I’m somewhat of an expert on passive-aggressive behavior. The good people at Wikipedia describe passive-aggressive behavior as follows: The indirect expression of hostility, such as through procrastination, stubbornness, sullen behavior, or deliberate or repeated failure to accomplish requested tasks for which one is (often explicitly) responsible. That’s a good definition, but Urban Dictionary gets …

pto

True Sign of a Great Leader > How Well They Protect PTO

Dawn Burke Dawn Burke, Employee Coaching, Leadership, Policies, PTO, Talent Management, Vacation

To me, there is one way to know if a leader is worth their salt.  It is something I don’t recall seeing in leadership books, white papers, or in training sessions.  To me the simplest way to see if a leader is doing their job is to ask team members one question: “Did you use all your PTO last year?” …