Deconstructed Employee Engagement

Paul Hebert Employee Engagement, employee experience, Employment Branding and Culture, Engagement and Satisfaction, HR, Paul Hebert

If you’re a foodie, you’ve probably heard about “deconstructed” recipes. I’m not a foodie. I’m more a “fooder” – which is the county fair/midway version of a foodie. Deep fry it, dip it in mayonnaise and it will be in my go-to recipe file on evernote. But, for those of you like me who’ve spent time in Rio Linda, you …

The 1 Question That Will Blow Up Your Employee Engagement Scores

Paul Hebert Driving Productivity, Employee Engagement, Engagement and Satisfaction, HR, Paul Hebert

This is going to be such a simple post you will question the money you spend on your subscription. Oh, wait. This site is free. Well, you’ll probably still question your investment. It is a simple post. It includes the ONE question most managers never ask their employees and it is the one question most employees NEED to be asked …

The Customer Boundary Is Where EVERY Employee Should Start

Paul Hebert Employee Engagement, employee experience, Engagement and Satisfaction, HR, Innovation, Onboarding, Paul Hebert, Performance, Trench HR

A big part of employee engagement is connecting the “why” of the company to the “why” of the individual. The better a company does that, the better the individual will engage and succeed. And, not coincidentally, the better the company will do as well. When you’re connected to the company and its mission, it’s easier to put up with minor …

“Inter-” VS “Intra-” Employee Engagement

Paul Hebert Audacious Ideas, Culture, Employee Engagement, employee experience, Paul Hebert

I remember back in grade school when I learned the difference between “intra” and “inter.” For those that didn’t have Ms. Mangione for 3rd grade, the difference is this: Intra: on the inside; within Inter: existing between I use the mnemonic of the Eisenhower “interstate” highway system which connected all the various states. Interstate meant that the highways went outside …

Clock In, Check Out

John Whitaker Audacious Ideas, Driving Productivity, Employee Coaching, Employee Communications, Employee Engagement, John Whitaker

“Presenteeism costing employers 11 weeks per worker.” That’s the article heading that leapt off the page when I received my HR Daily update. (“Presenteeism…” you know it’s a relatively new concept when it gets spell-checked in WordPress.) Not absenteeism, mind you. We can all count the days when employees don’t show. Presenteeism is way more prevalent than absenteeism—how much more? …

3 Ways To Identify Your “Clock-Boy” Employee

John Whitaker Current Affairs

Ahmed Mohamed—heard of him? You never know the national exposure a story will get when it seems to be localized in your geographic location, but Ahmed is, of course, the infamous “Clock-Boy” of Irving, Texas. As you probably know, Ahmed is the subject of a heart-warming story about a precocious and intelligent young boy who, subjected to the cruelty of …

Yet ANOTHER Post on Performance Reviews – Personal NPS

Paul Hebert Audacious Ideas, Employee Engagement, Metrics, Paul Hebert, Performance

The movie The Usual Suspects had a great line in it… “The greatest trick the Devil ever pulled was convincing the world he didn’t exist.” But few remember the second greatest trick the Devil pulled—creating performance reviews. Very few business processes other than the time sheet have been derided as much as the performance review. They are required, yet hated, …

Work-Life Balance: 70 or 75 – Whatever It Takes

Paul Hebert Culture, Employee Communications, Employee Engagement, Engagement and Satisfaction, HR, Paul Hebert, Performance

In the dark ages when I was just a lad and worked at a large incentive and reward company, we had to fill out time sheets each week. Not because we were non-exempt—but because we were billable. And that meant we had to keep track of the hours we worked on client projects. Most of the time I had five …

This Is Your Brain On Social Media (And It May Not Be Good.)

Paul Hebert Change, Change Management, Communication, Culture, Employee Communications, Employee Engagement, Engagement and Satisfaction, HR Technology, Paul Hebert, Social Media

Below is a video of Dr. Dan Siegel, clinical professor of psychiatry at the UCLA School of Medicine, discussing the impact social media is having on us humans. And not just on our behavior – but on the actual physical way our brain is wired. The video is only 4 minutes long but those with the most minimal of attention …

Connecting To Humans At Work

Paul Hebert Coaching, Communication, Employee Coaching, Employee Communications, Employee Engagement, Engagement and Satisfaction, Paul Hebert, Pop Culture

I’ve been on a tear for the last couple of years to get companies – no, reset – not companies – PEOPLE (companies are NOT people) to approach their business in a more human way. Too much of the recent focus of business has been on software, and making the engagement effort at most companies a function of survey responses, …