Ask FOT: How Do I Teach Execs That Recruiting at Scale Differs From What They’re Used To

Kris Dunn Recruiting, Talent Acquisition

Dear FOT: I’m working through something and wondered if you had something that might help. It’s obvious to me that our exec-level population doesn’t understand that you recruit high-volume, contact center kinds of CS positions differently than what they’re used to (1 to 1 wooing and talent pool development). I want to educate them on how you manage this at …