Developing Your Team: Three Types of People (And Why You’re The Problem)

Kris Dunn Coaching, Driving Productivity, Employee Coaching, Influence, Kris Dunn, Performance 4 Comments

Note – Was in Boston this week training a great group of managers in Coaching Skills from our Boss Leadership Series, and this topic came up.  So I tracked down this past post and am republishing for those 21 managers.  Enjoy team and good luck back at your location! You wish your team would accept greater responsibility. Why don’t they …

Confessions of a Serial Work Spouse

William Wiggins Employee Coaching, Employee Engagement, employee experience, Engagement and Satisfaction, Uncategorized

“Work spouse” is a phrase, mostly in American English, referring to a co-worker, usually of the opposite gender, with whom one shares a special relationship, having bonds like those of a marriage.  I know this phrase is still considered taboo, but let’s be real, we’ve all used it, and maybe have even had a work spouse. In fact, 23% of …

Could Your Onboarding of New Hires Be More Like Steve Ballmer?

Kris Dunn Communication, Culture, Uncategorized

Onboarding of new hires is a tricky thing. Your company is running fast, and if you do anything to announce someone’s arrival at your company, you’re likely to do one (if you’re above average) or more (if you’re really purposeful about it) of the following things to make new hires feel welcome: 1–You send out an email announcing the new …

The Hassle of Performance-Based Pay

Kylie Quetell Compensation/Cash Money, Hourly Hiring, Managing People, Metrics, Payroll, Performance, Performance Reviews, Policies, Training and Development

Are performance-based pay structures worth all of the hassle? It feels like the amount of effort that goes into these pay structures might not be worth the squeeze.  Typically performance-based pay requires the measurement of key performance indicators. That means that I’m paying someone to measure all of the “stuff.” That’s fine for me because as we know, you can’t …

UPS Driver: From Sweet Job to Suck Job

Kris Dunn Driving Productivity, HR Technology, Innovation, Labor, Learning and Development, Managing People, Performance, Pop Culture, Recognition

Gather ’round the campfire, kids, because I’m here with a story from a galaxy far away, a time when things seemed simpler, when good was easier to distinguish from evil, and when we weren’t so divided. It was also a time when “UPS Driver” was a premium job. Don’t laugh out loud–that’s disrespectful. UPS Drivers were once knights among us …

What Are You Telling Employees When You Send Them Late Night Emails?

John Hollon Career Advice, Coaching, Communication, Culture, Email, Employee Communications, Engagement and Satisfaction, HR (& Life!) Advice, Managing People, Mental Health, Performance, Work Life Balance, Workforce Management Articles

I learned long ago that you should always be ready to take good advice — no matter where it comes from. This month, it came from a guy named Michael Dermer who touts himself in his blog and newsletter as The Lonely Entrepreneur. His words of wisdom were short, sweet, and spot-on. He said: “Turn off at a respectable time, …

What’s Your Story?

Mark Fogel Engagement and Satisfaction, HR, Managing People, Mark Fogel, Performance, Talent Management, wellness, Workplace Flexibilty

Everybody has a story, maybe more than one, impacting your work life. A few years back while attending the SHRM National Conference in Orlando, Heather Abbott, a Boston Marathon bombing victim, gave a rousing 10-minute introduction to the conference. An HR executive whose life was dramatically altered after losing a leg in the tragic event. She has recovered, moved on, …

Here’s to the Crazy Ones: And Why You Don’t Deserve Them

Kris Dunn Coaching, Employee Coaching, Employee Communications, Employee Development, Employee Engagement, HR, Innovation, Kris Dunn, Learning and Development, Managing People, Pop Culture, Talent Management, Training and Development

I’ve been doing a lot of performance work for some client companies lately. As you might expect, I’m trying to push the companies to get out of the mindset that the performance review transaction is the reason for the process. Repeat after me:  The reason you do any type of coaching or performance management is to migrate employees. If you’re …

Does Money Buy Happy Employees?

Kathy Rapp Audacious Ideas, Change Management, Communication, Compensation/Cash Money, Culture, Driving Productivity, Employee Engagement, Engagement and Satisfaction, HR, Performance, Talent Strategy

Recently, I was lucky enough to go to a private screening of a new documentary, “Pursuing Happiness.” The director, Adam Shell, shared wonderful stories of the people he interviewed in his attempt to find the happiest people in America. “Who is the happiest person you know?” was the question he and his production partner posed. My friend who hosted the …

The Ultimate Answer to Employee Engagement is Self-Direction

Paul Hebert Employee Development, Employee Engagement, employee experience, Employee Relations, Engagement and Satisfaction, Good HR, HR

I’m not going to do my usual screed on why employee engagement is a Sisyphean effort, and almost every intervention is at best a short-term fix to a long-term problem. I believe 90% of the interventions we talk about are like handing out sandwiches to starving people and thinking you’ve fixed their food-acquisition problem. Employee engagement has never been a …