Are You Useful? The Ultimate Management Question.

Paul Hebert Employee Coaching, Employee Engagement, employee experience, Engagement and Satisfaction, Good HR, HR 1 Comment

I started today’s post with the idea to riff on JTBD (that’s “jobs to be done” for those in Rio Linda), a point of view pioneered by Harvard business professor Clayton Christensen. JTBD is the idea that people don’t buy what you sell–they hire out a job to achieve an objective. Approaching your business in this way opens up additional …