Here’s the bottom line on this week’s anti-racial bias training at Starbucks, and it was captured perfectly in the headline on The New York Times story about the big event. It said: Starbucks’s Tall Order: Tackle Systemic Racism in 4 Hours Yup, the NYT is right; it’s unlikely that Starbucks, or any other company, is going to make much of a …
DOLLAR BILL Y’ALL: Starbucks Rolls Out Digital Tipping–Engagement Boost Sure to Follow…
A while back over at the HR Capitalist, I documented the impact the rise of the cashless society has on Starbucks baristas. Here’s a taste: “As a long-term Starbucks patron, I’ve always wondered how bad the kids behind the counter were getting hurt by a cashless society, meaning throwaway change and other types of tips are for the most part …
Five Things You Need to Know This Week…
Hello and welcome to another great week with the gang at FOT. Kick your Monday off right with these five must-reads: 1. HR Survey: Streamlining Healthcare HR Is Top Cost Initiative. HR professionals put streamlining HR processes at the top of the list when it comes to cutting department costs. 2. Starbucks Launches A Petition To End The Government Shutdown. The world’s biggest …