DOLLAR BILL Y’ALL: Starbucks Rolls Out Digital Tipping–Engagement Boost Sure to Follow…

Kris Dunn Employee Engagement, Engagement and Satisfaction, Kris Dunn

A while back over at the HR Capitalist, I documented the impact the rise of the cashless society has on Starbucks baristas.  Here’s a taste: “As a long-term Starbucks patron, I’ve always wondered how bad the kids behind the counter were getting hurt by a cashless society, meaning throwaway change and other types of tips are for the most part …